Returns & Exchanges

At K-Beauty Arabia, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you can return or exchange unopened products within 14 days of delivery.

1

Initiate Request

Contact our customer support team via email or WhatsApp with your order number and a photo of the items you wish to return.

2

Quality Inspection

Ensure the products are in their original packaging, unopened, and with all security seals intact to qualify for a full refund.

3

Schedule Pickup

Once approved, our courier partner will contact you to collect the package from your doorstep at a convenient time.

4

Receive Refund

After we receive and verify the items at our warehouse, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing